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  • DIAMOND RINGS

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Testimonials

Client Testimonials

At Polished Diamonds, we take pride in delivering exceptional craftsmanship, personalised service, and timeless jewellery of the highest quality. Our client testimonials reflect the trust and satisfaction of those who have chosen us for engagement rings, wedding bands, custom designs, and expert jewellery services.

We invite you to read through the experiences of our valued clients, each review is a testament to our commitment to excellence, attention to detail, and enduring reputation across New Zealand and beyond. Discover why Polished Diamonds is a preferred destination for those seeking customised Engagement Rings, Wedding Rings & fine Jewellery items with outstanding service.

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Client Testimonials

I have no hesitation in recommending Polished Diamonds. In typical Male fashion I had left the final order until the last minute and Dan really pulled out all the stops to make sure that I had the ring in time for our flight overseas. If you have looked at their website, then I would definitely suggest you give Dan a call. After talking with him for 15 minutes you will see the passion he has for this business and for diamonds. Further, after listening to him, you will know more about diamonds than 95% of the staff in other shops. After talking with Dan, I spent a lot of time looking at other shops to see what they could offer. It was obvious that there was no comparison in service, quality and price. From there, it was an easy decision to entrust what is a very important moment to him. The ring always draws heaps of positive comments and is unlike anything I have ever seen. Absolutely stunning!

Simon

Dan I just realised that I got so caught up with the proposal and the excitement and madness that followed that I forgot to give you feedback on the ring. It’s absolutely stunning – she loved it and we were very impressed. I’ve passed on “Polished Diamonds” as the creators of the ring to all those who have asked and will be sure to be referring you to my other friends when they make the move. The model you attached is indeed the engagement ring. Would love to see what the matching wedding ring would look like. Thanks and talk soon

Darryl

I just received the rings and wanted to express my gratitude at the wonderful experience I have had dealing with Polished Diamonds. Your professionalism and attention to detail is rare, but it’s the personable and human interaction that really sets you apart. I never once felt like I was just another customer, I felt you really cared about my ideas and thoughts, and I completely trusted your judgment. I loved the presentation. The inconspicuous white box surrounding your lovely ring box. Letting you know, there is something truly special hiding in the dark shiny wooden box. The rings themselves have exceeded all my expectations. I chose Polished Diamonds because I thought your website was classy and professional, your ring designs were stylish but understated at the same time, exuding class but never shouting too loud about it. The craftsmanship and attention to detail has to be applauded, dare I say, even outdoing the CAD images. The diamonds sparkle, boy do they sparkle, even in normal lighting. I can’t take my eyes off them. And the rose gold bands with the platinum top are divine In a word, WOW! Thank you so much I am A Very Happy Girl!!!!!!!.

Margaret - Tasmania

Words cannot describe the emotions that overwhelmed me when I opened the case and saw the ring that Dan at Polished Diamonds had made. $7,500 is a lot of money to entrust to anyone, especially someone I hadn’t met face to face! The ring is simply stunning, service and workmanship nothing but CLASS!! Please contact me via email and I will telephone anyone who is needing confirmation regarding the integrity of Polished Diamonds. As I said to you on the phone today unbelievable!!

Jason from Auckland NZ

Well, if you’re reading this, it must mean you’re getting ready to buy the loved one of your life a very special gift. In my case, it was time for an engagement ring. Now I’ve been fishing around for quite some time, searching through shops, jewellery stores, etc etc. Trying to find a ring or diamond that your loved one wants or likes can be very tricky and very expensive, too. So I went online and had a search, eventually finding “Polished Diamonds”. Now knowing that it can be quite risky buying almost anything online, I gave them a call to get some reassurance. I’m not highly qualified in diamond acquiring at all, so I asked for some advice, too. To my surprise, Polished Diamonds has been extremely helpful concerning what to look for in a diamond, ring and my budget. Before the purchase was finalised, I was sent a full set of detailed photographs and dimensions of my purchase, and it was exactly what I was searching for. When the order was confirmed, I was kept up to date on how the process of my engagement ring was going, which made me feel very assured about my purchase. The ring was finished and delivered well within time, and I’m totally satisfied with my purchase. I thank Dan and his team at Polished Diamonds for their help, advice and great service. Well done, guys.

Christopher (Aircraft Engineer)

I dealt with Dan; the very first phone call, he was wonderful, he explained everything about the process and the diamond, so I was assured I was getting great value. I had been researching diamonds for a few months and found Polished Diamonds to be by far the best. Thank you so much, Dan, for making this such a great experience. I will be calling back for my wedding and eternity ring.

Amber from Melbourne

Polished Diamonds made designing and buying an engagement ring very easy. The information and advice given over the phone and by email was far superior to any retail store I contacted. The CAD modelling gives a clear image of exactly how the finished ring looks. Overall, fantastic, friendly service, keeping me informed of the progress of the ring through all of the production stages. Everyone who sees the engagement ring really likes it and are impressed with the quality of the craftsmanship. We would not hesitate to use Polished Diamonds again to make our wedding bands.

Martin (D-Flawless Diamond)

Excellent customer service and product range. Will definitely buy again, I am absolutely delighted with my diamond.

Nick from Melbourne

As a medical doctor, I am used to noticing fine details, and when I started looking for rings at retail jewellery stores, I soon realised the diamonds didn’t hold up to close scrutiny. It didn’t take much to notice the flaws, and the prices were steep. On discovering Polished Diamonds, I found that far superior diamonds could be obtained for a similar price. I was initially a little nervous about doing business online, but with a little research, I was convinced they sounded legitimate. On calling Dan, it was immediately obvious that he was the real deal, as he talked far more openly and knowledgeably about what makes a good diamond than any of the salespeople in the regular stores. I had a simple but stunning diamond ring designed, and my new fiancé receives no end of comments about it. In fact, she went to a retail store the other day, and said the man just about fainted with excitement on examining her engagement ring. This is a ring that is not cheap, but not wildly expensive either. The value from Polished Diamonds is amazing. I was absolutely thrilled with the service I received from Dan and would never consider going anywhere else. He was easily accessible throughout all stages of the ring making process, had great ideas, and was very discreet. If you want a quality diamond, Polished Diamonds is the place for you. If you are happy with a regular diamond and just want it a lot cheaper than retail, Polished Diamonds is also the place for you. I will be recommending them to everyone I know who is in the market for a ring, and I am more than happy to answer any questions anyone might have as they are considering their options for a ring purchase. Thanks again!

Stephen

Thanks so much for my gorge anniversary ring, I just love it. I’m having a Friday wine and enjoying the view from my sparkly diamonds 🙂 lol, thank you for all your help, will definitely be recommending Polished Diamonds, but I’m sure my new ring will do all the advertising!

Stacy

Thanks for the all the work you have done on my various rings. I appreciate they have not been your most lucrative commissions, but you have never treated them as such. My thanks are particularly for restoring my grandmother’s art deco onyx ring. You clearly discussed the various options and prices, and the end result has been absolutely fabulous, and the compliments received on the ring are ongoing. I have had no trouble in recommending you to anyone for either new, repaired or restored works. Hope to do further business with you in the future. Thanks again.

Helen Clark

Just to let you know, my fiancée Jessica collected the ring smoothly on Saturday. She finds it brilliant and loves it very much. Thank you once again for a most pleasant journey on our engagement ring search.

Shaochen Liu (D-Flawless Diamond)

The engagement ring is stunning. I’m so amazed! My partner still hasn’t seen it and has no idea I have it, so it should be a total surprise when I decide to bring it out. I still haven’t quite gotten over how beautiful it is!!!!

Alan

I know I’ve said it before, but thank you so much for all your assistance in the design process and turnaround of the ring prior to my trip; the service was absolute quality, and so was the manufacturing of the ring. I won’t hesitate to recommend Polished Diamonds to friends and family.

Shem

I picked up the ring, and it is now firmly planted on my finger; thanks again for all you did! I absolutely love it.

Claire

Thanks for all your help in organising both engagement and wedding rings. We had a great day and the rings looked amazing! Thanks again Todd.

Todd (Engagement and Wedding Ring set)

Got the ring and she is delighted with it; so, it looks like I’ll be hitting you up again for a wedding band in the near future. Just a note to say I’m delighted with the quality of the ring and will be recommending you to all my friends, cheers and happy new year.

Eoghan (D-Flawless Diamond)

Just messaging you to say a big thanks for all your help. Everything went smoothly, and she said yes! Looking forward to catching up in the near future to discuss wedding bands.

Damian

Frequently Asked Questions

Can you create any Diamond Ring Style?

Yes, we use Computer-Aided Design to showcase how any ring style will look with your chosen finger size and gemstone. Send us a photo of what you love, or select from our diamond ring styles and modify to suit.

What are the quality assurances?

We offer a lifetime guarantee on the workmanship of every diamond ring we produce. We create rings that have quality, weight and luxury attached to ensure you never have any problems. The best quality at the best price.

What is the Process?

Once you select a diamond ring style, we will draw it up using architectural CAD software for you to approve. Design changes are possible and you can also try on a 3D resin print. Once the design is confirmed, we require a 50% deposit and the balance on completion – in about 2-3 weeks.

How long does it take to make a ring?

We take 2-3 weeks to complete each ring, but we can create it in 1 week by arrangement. You can also borrow a proposal ring and design the ring together—assuming she says yes.

How do I design an engagement ring?

Contact our friendly team of expert designers. You can either design from the comfort of home as we use CAD software and we’ll email design images or pop into your closest shop. Call us, email us, video contact, shop visit – lets begin the process.

Can we trust Polished Diamonds?

Yes, you can 100%. We are members of New Zealand Jewellers and Watchmakers. Our business dates back to 1969, and we have thousands of satisfied New Zealand clients. We have shops in Auckland, Wellington, and Christchurch for you to visit and meet the team. We complete jewellery repairs, resizing, and re-modelling work for locals.

Auckland Showroom

95C Ponsonby Road,
Grey Lynn
Auckland 1011

0800-233-299
auckland@polisheddiamonds.co.nz

Wellington Showroom

42 Lady Elizabeth Lane,
Waterfront – CBD
Wellington 6011

0800-233-299
wellington@polisheddiamonds.co.nz

CHRISTCHURCH SHOWROOM

30 New Regent Street,
Christchurch CBD,
Christchurch 8011

0800-233-299 christchurch@polisheddiamonds.co.nz

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  • DIAMOND RINGS
    • Shop Diamond Rings By Design
      • Solitaire Diamond Rings
      • Solitaire Accent Rings
      • Halo Diamond Rings
      • Trilogy Diamond Rings
      • Eternity and Anniversary Diamond Rings
      • Vintage Diamond Rings
    • Proposal Rings
  • WEDDING RINGS
    • Women’s Wedding Rings
    • Men’s Wedding Rings
    • Custom Wedding Rings
  • DIAMONDS
    • Natural Diamonds (certified)
    • Lab-Grown Diamonds (certified)
  • JEWELLERY & GIFTS
    • Diamond Stud Earrings
    • Diamond Hoop Earrings
    • Diamond Drop Earrings
    • Diamond Bracelets
    • Diamond Pendants
    • Cross Pendants
  • REPAIRS & SERVICES
    • Ring Resizing
    • Ring Retipping
    • Jewellery Polishing
    • Jewellery Repairs
    • Jewellery Valuations
    • Design Your Own Ring
  • INFO…
    • About Us
      • FAQ’s
      • Testimonials
      • Terms & Conditions
    • Education & Blog
      • Information about Engagement Rings
      • Fine Jewellery Blog
      • Everything Wedding Blog
      • Coloured Gemstones Blog
      • Diamond Education Blog
    • Contact Us ph: 0800 233 299
      • Auckland Shop – Book Appointment
      • Christchurch Shop – Book Appointment
      • Wellington Shop – Book Appointment

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