Polished Diamonds Reviews & Client Testimonials

Choosing an engagement ring, wedding ring or piece of custom jewellery involves a great deal of trust. At Polished Diamonds, our clients work directly with experienced jewellery designers to create pieces that are designed around their ideas, lifestyle and budget, then crafted through our dedicated New Zealand jewellery workshop.

The reviews below are from clients who have chosen Polished Diamonds for custom engagement rings, wedding rings, diamond jewellery, jewellery remodelling and restoration. Their experiences reflect what we aim to deliver every day: knowledgeable advice, transparent guidance, advanced CAD jewellery design, exceptional craftsmanship and personal service from the first conversation through to the finished piece.

Polished Diamonds has been part of the New Zealand jewellery industry since 1969, with jewellery design studios in Auckland, Wellington and Christchurch. Clients can visit us in person or work with our team remotely from anywhere in New Zealand and overseas.

Explore our engagement rings, wedding rings and custom jewellery design services, or visit your nearest Polished Diamonds jewellery design studio to start creating something uniquely yours.

Wedding Proposal Square - Client Testimonials

Client Stories

Rings that speak for themselves.

Trusted by thousands of New Zealand & Australian couples

I never once felt like I was just another customer. I felt you really cared about my ideas and thoughts. The craftsmanship and attention to detail has to be applauded — dare I say, even outdoing the CAD images. The diamonds sparkle, boy do they sparkle. In a word, WOW!

MG

Margaret

Tasmania

As a medical doctor, I am used to noticing fine details. On calling Dan, it was immediately obvious he was the real deal — far more knowledgeable than any salesperson in regular stores. My fiancé receives no end of comments about it. The value from Polished Diamonds is amazing. I would never consider going anywhere else.

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Stephen

Medical Doctor

It’s absolutely stunning — she loved it and we were very impressed. I’ve passed on Polished Diamonds as the creators of the ring to all those who have asked and will be sure to be referring you to my other friends when they make the move.

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Darryl

New Zealand

$7,500 is a lot of money to entrust to anyone, especially someone I hadn’t met face to face! The ring is simply stunning — service and workmanship nothing but CLASS!! I will telephone anyone who needs confirmation regarding the integrity of Polished Diamonds.

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Jason

Auckland, NZ

I had been researching diamonds for a few months and found Polished Diamonds to be by far the best. The first phone call, Dan was wonderful — he explained everything about the process and the diamond, so I was assured I was getting great value. I will be calling back for my wedding and eternity ring.

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Amber

Melbourne

Polished Diamonds made designing and buying an engagement ring very easy. The information and advice given was far superior to any retail store I contacted. The CAD modelling gives a clear image of exactly how the finished ring looks. Everyone who sees it is impressed with the quality of the craftsmanship.

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Martin

D-Flawless Diamond

Knowing that it can be quite risky buying online, I gave them a call. To my surprise, Polished Diamonds was extremely helpful on what to look for in a diamond, ring and my budget. I was kept up to date throughout the entire process. I’m totally satisfied with my purchase.

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Christopher

Aircraft Engineer

The engagement ring is stunning. I’m so amazed! My partner still hasn’t seen it and has no idea I have it, so it should be a total surprise when I decide to bring it out. I still haven’t quite gotten over how beautiful it is!!!!

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Alan

New Zealand

Thanks for my gorgeous anniversary ring, I just love it. I’m having a Friday wine and enjoying the view from my sparkly diamonds. Thank you for all your help — will definitely be recommending Polished Diamonds, but I’m sure my new ring will do all the advertising!

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Stacy

New Zealand

The service was absolute quality, and so was the manufacturing of the ring. I won’t hesitate to recommend Polished Diamonds to friends and family.

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Shem

New Zealand

My thanks are particularly for restoring my grandmother’s art deco onyx ring. You clearly discussed the various options and prices, and the end result has been absolutely fabulous — the compliments received on the ring are ongoing. I have had no trouble recommending you to anyone.

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Helen Clark

New Zealand

Just to let you know, my fiancée Jessica collected the ring smoothly on Saturday. She finds it brilliant and loves it very much. Thank you once again for a most pleasant journey on our engagement ring search.

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Shaochen Liu

D-Flawless Diamond

I picked up the ring, and it is now firmly planted on my finger. I absolutely love it. Thanks again for all you did!

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Claire

New Zealand

Thanks for all your help in organising both engagement and wedding rings. We had a great day and the rings looked amazing!

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Todd

Engagement & Wedding Ring Set

Got the ring and she is delighted with it — looks like I’ll be hitting you up again for a wedding band in the near future. I’m delighted with the quality of the ring and will be recommending you to all my friends.

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Eoghan

D-Flawless Diamond

Everything went smoothly, and she said yes! Looking forward to catching up in the near future to discuss wedding bands.

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Damian

New Zealand

We had the best experience with Polished Diamonds. The design process was super easy — we viewed the CAD model and the finished result was identical. Don’t go anywhere else, this firm is the best.

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John

Engagement Ring

Excellent customer service and product range. Will definitely buy again — I am absolutely delighted with my diamond.

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Nick

Melbourne

We had our grandmother’s ring restored and the result was amazing. The gemstones sparkle and the gold was built up with intricate hand millgrain beading. Top job from an expert jeweller — we highly recommend.

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Leslie

Ring Restoration

Engagement Ring Proposal

Frequently Asked Questions About Polished Diamonds

Is Polished Diamonds a New Zealand jeweller?

Yes. Polished Diamonds is a New Zealand jewellery design and manufacturing business with roots dating back to 1969. We operate jewellery design studios in Auckland, Wellington and Christchurch and manufacture our custom jewellery through our dedicated New Zealand workshop.

Where are Polished Diamonds rings made?

Our custom engagement rings, wedding rings and fine jewellery are designed and manufactured in New Zealand. Our designers use advanced CAD jewellery design alongside skilled jewellery manufacturing and finishing techniques to create each piece.

How long does it take to make a custom ring?

Most custom rings are completed within approximately 1–2 weeks after the design, diamond or gemstone and specifications have been approved. Particularly complex pieces may require additional time, and our team will confirm the expected timeframe before production begins.

Can I design an engagement ring with Polished Diamonds?

Yes. You can work with our jewellery designers in Auckland, Wellington or Christchurch, or complete much of the design process remotely. We can help you select a natural or lab-grown diamond, gemstone, precious metal and ring style before creating a CAD model for you to review prior to manufacture.

Find the ring
she’ll never take off.

Expert Guidance

In-store and virtual appointments with our jewellery specialists

Lifetime Warranty

Every piece is backed by our comprehensive lifetime guarantee

Finance Options – Visit Design Studios

Flexible finance available — speak with us in studio to find the right option

Certified Diamonds

GIA and IGI certified stones with full quality documentation