Testimonials

Thanks for all the work you have done on my various rings. I appreciate they have not been your most lucrative commissions but you have never treated them as such. My thanks are particularly for restoring my grandmother’s art deco onyx ring. You clearly discussed the various options and prices, the end result has been absolutely fabulous and the compliments received on the ring are on-going. I have had no trouble in recommending you to anyone for either new, repaired or restored works. Hope to do further business with you in the future. Thanks again. Helen

Once we email the CAD model of how the ring is actually going to look like we then 3D print a wax polymer model and this is then used to cast the ring in components.  These components perfectly replicate the digital image that clients approve.  The diamond rings are symmetrically perfect, hand set, hand finished to perfection. We are confident that you will not find better anywhere else – the level of quality is very high and backed with a lifetime guarantee.

Hey mate just messaging you to say a big thanks for all your help. everything went smoothly and she said yes! Looking forward to catching up in the near future to discuss wedding bands. I’ve attached a picture for you to check out of the ring in Fiji – it looks awesome and we are thrilled.

Hi Dan. Just a quick email to let you my ring arrived and its beautiful. I love it. It’s exactly what I wanted and I’d recommend Polished Diamonds to anyone looking for value and quality. Thanks again. Have a great weekend. Cheers Kate

Hey Dan, The diamond ring was delivered today and. Just want to say thanks for all your help and top class service once again AAA+ Regards Mabel

I started the enormous task of an online search for a jeweller to make an engagement ring. I was overwhelmed and didn’t know where to start. I didn’t know a think about all the C’s or weight etc. Polished Diamonds website stood out so I sent an enquiry. To my surprise I got a phone call from Dan Joines who was extremely helpful and patient with all of my questions. Dan talked me through everything I needed to know and within no time had a CAD design ready for me to view. Like many brides (I hope) I changed my design and budget numerous times. Dan continued to be extremely patient with me. When I decided on the final design I gave Dan and his team very limited time to make and deliver and he did it without any hesitation. I am absolutely over the moon with ring. Thank you so much Dan for delivering such outstanding customer service and a superb piece of jewellery that I shall treasure forever. I look forward to having everything else I ever want or need made by you.

Dan & Team – I would just like to thank Polished Diamonds for designing & making the engagement ring of my fiances dream. As I work in the trade industry and am on site most of the time & also work overtime and weekends, I knew it would be a difficult task to get a ring without my girlfriend suspecting something. Luckily for me Polished Diamonds was there to help me. As I only had a picture to go by, I explained everything to Dan who got everything perfect and even could send me the CAD drawings of what the ring would look like. The whole process was easy and Dan always kept me well informed as to the process which I very much appreciated. Overall fantastic service and would definitely recommend PD!

Just to say a BIG THANK YOU again for designing and making the stunning engagement ring. In less than 2 weeks you took a design, thoroughly trawled the world to secure the perfect diamond, enhanced the design with your artisan touch, produced the ring and delivered it within stringent budget constraints whilst maintaining frequent and professional customer interface. We are receiving countless compliments about the ring, its intricacies and design detail. With much pleasure we refer intrigued people to yourself and the Polished Diamonds website, hopefully some of these leads will transform into sales for you! Thank you so much, we will definitely return to you to design our wedding rings. We look forward to seeing you in the near future.

I can tell you this; Dan, dealing with you has been nothing but sensational. When you helped create my engagement ring you gave me all the information and knowledge I needed, you also worked with me to ensure I got the ring I wanted within our budget. You made sure the design would allow for my wedding band and eternity ring (something I had not considered) You kept me informed the whole process and most importantly, my ring arrived in time. I look at my ring constantly and fall in love over and over again. The quality of the diamonds are exceptional, people often comment on how lovely my ring looks. There was no hesitation when coming back for my diamond wedding ring and there won’t be when I order my eternity ring. You are the best!

Thank you Thank you Thank you!!!!!!!!! I love my ring, it is AMAZING!!! You are a legend, Im soooo glad I found you online, your work is impeccable. I cant wait to show my work colleagues, everyone has been waiting to see the finished product. Yaaaayyy – going to get my nails done now. Thanks again Dan, it has been a pleasure dealing with you. Love it love it love it!

Thanks Dan for such an excellent service. Dealing with you was easy and I will have no hesitation in telling anyone interested in purchasing a ring to not bother using anyone else (have already told people). Planning a ring as a surprise for my wife it was important to me that she didnt find out. When we collected the ring at the airport she was extremely surprised and it got the holiday off to a flyer. You will be happy to know also that the woman at the collection point is also a fan of your work. The ring itself is exactly what I had envisaged and exactly what my wife had been looking for for some time. Thanks again Dan.

I wanted to come back to you and thank you for the ring. My girlfriend (now fiance) was very surprised and is very happy. I’m glad I spent some time researching the individual diamonds on your website and making the changes with you to the ring until it was right.  Thanks again and we’ll be in touch come Wedding time.

I am sorry for not writing earlier to thank you for the amazing engagement ring you made for me! My fiance Mike said you were just wonderful when he was organising the ring. Thank you for making such a beautiful ring, I’ve now been wearing it for 3 weeks and still can’t stop looking at my hand!! We will Definitely be getting in touch about wedding rings, 🙂

Polished Diamonds made designing and buying an engagement ring very easy. The information and advice given over the phone and by email was far superior to any retail store I contacted. The CAD modelling gives a clear image of exactly how the finished ring looks. Overall fantastic friendly service, keeping me informed of the progress of the ring through all of the production stages. Everyone who sees the engagement ring really likes it and are impressed with the quality of the craftsmanship. Would not hesitate to use Polished Diamonds again to make our wedding bands.

Hi Dan, It arrived a day earlier than expected! Thanks so much. The presentation is immaculate and a work of art in itself, and the ring is just beautiful; Thanks

Hi Dan, I’ve just returned from holiday and wanted to say a huge THANK YOU for the gorgeous engagement ring you have made for me, I LOVE IT!! Your service has been amazing and I will be recommending Polished Diamonds to my friends. We’ll also be in touch for our wedding bands, Thanks again!

Found Polished Diamonds to be exceptional value and very high quality. We had an antique design in mind and using two family diamonds, we then purchased a 1.00ct cushion cut diamond and incorported these into our unique design. We were able to check the proportion of the ring using the CAD modeling and 3D graphics and once the design was perfect the blueprint was produced in Platinum. The finished result was identical to the CAD that we previewed and very very sparkly. If you want a high quality diamond ring you must speak to the team at Polished Diamonds, we highly recommend them AAA+.

Hi Dan, just a note to thank you for the help you gave during my engagement ring making decisions. It was great to talk to someone who has true passion for his product and with a depth of knowledge of jewellery that you have. Not just in the design but also the manufacture, types of materials that can be used, diamond settings, colours, sizing, etc. and also the understanding of the significance of the ring, there was nothing you missed out. My suggestions made you realise that I wanted something unique, not a production-run ring, and that was important to me. As we discussed the design of the ring, visiting many re-inventions along the way, I realised that you take on board the customers requirements and you do not push your thoughts into the design. If the designs were possible but flawed in some way, you talked to me about it, not only regarding the flaw but also the reason why it was not maybe a good idea to use that design in that ring.  One of my thoughts you discussed with your ring manufacturer and came back to me with a reason not to do it, not because of the cost or the difficulty in manufacture but because the design the ring would not look correct and you would see more of the multiple joins than the ring itself. Im sure you could have just said Yes we can do that and I would have ended up with a ring I would have been disappointed with. It seemed to me that your only goal in the process was to have a happy customer when the ring is complete. You never rushed me into making a decision. The cost was always up-front – nothing was hidden from the process. The final ring came in on my budget and looks, in my opinion, spectacular.  Even the presentation of the ring in the ring-box you have given a new-look. Instead of getting a box that the ring is pushed into and you can only see the head of the ring, the ring is clipped into the box and you can see the whole ring. I can honestly say it has been a very pleasurable experience doing business with you and I am very happy with the end result – and so is my (now) fiance. She cannot stop showing the ring to friends and work colleagues with the tale of how unique the ring is, how flawless the diamond is, how it was designed, etc, etc. It has got very positive remarks and made a lot of people think twice about the purchasing of a production ring.  I can only hope that this word of mouth advertising brings you more success in the future and I wish you every success with your business.

As a medical doctor, I am used to noticing fine details, and when I started looking for rings at retail jewellery stores, I soon realised the diamonds didn’t hold up to close scrutiny. It didn’t take much to notice the flaws, and the prices were steep. On discovering Polished Diamonds, I found that far superior diamonds could be obtained for a similar price. I was initially a little nervous about doing business online, but with a little research I was convinced they sounded legitimate. On calling Dan it was immediately obvious that he was the real deal, as he talked far more openly and knowledgeably about what makes a good diamond than any of the sales people in the regular stores. I had a simple but stunning diamond ring designed, and my new fiance receives no end of comments about it. In fact she went to a retail store the other day, and said the man just about fainted with excitement on examining her engagement ring. This is a ring that is not cheap, but not wildly expensive either. The value from Polished Diamonds is amazing. I was absolutely thrilled with the service I received from Dan, and would never consider going anywhere else. He was easily accessible throughout all stages of the ring making process, had great ideas, and was very discreet. If you want a quality diamond, Polished Diamonds is the place for you. If you are happy with a regular diamond, and just want it a lot cheaper than retail, Polished Diamonds is also the place for you. I will be recommending them to everyone I know who is in the market for a ring, and am more than happy to answer any questions anyone might have as they are considering their options for a ring purchase. Thanks again!

I want to say thank you so much for my beautiful ring. The whole experience and the way in which you treated me as the most important part of the process regardless of budget. Thank you for being part of my journey to marraige and making a truely remarkable, sparkling, unique ring. Look forward to the next phase of the journey – the wedding rings.