Skip to content
Home \ FAQ’s

FAQ’s

Below are some answers to Frequently Asked Questions (FAQs).  If you have any questions not listed or for a friendly chat, please Contact Us, call 0800-233-299 or visit a Polished Diamonds Showroom. We are totally customer-focused and enjoy helping people with their fine jewellery purchases so do get in contact to explore the options.

Whats the Quality Like?

We design and produce to the highest standards possible. We do this by using Computer Aided Design (CAD) for clients to check the style in actual proportions. We then 3D print a resin copy to invest in Gold or Platinum. This ensures the smallest detail is transferred from the digital CAD model to the actual ring.  Our skilled jewellery bench then polish the metal and set the diamonds or gemstones to perfection.  The quality of manufacture is the best possible.  The diamond or gemstone you select is the deciding factor. Our rings have a Lifetime Manufacturing Guarantee, and we have won multiple awards. The quality is exceptional.

Are The Diamonds Certified

We sell certified diamonds with GIA (Gemological Institute of America) and IGI (International Gemological Institute) certification.  Anyone can certify a diamond; some diamond laboratories might grade a diamond higher than it is, so it’s important to buy with a trusted diamond certificate.  Conservative diamond grading ensures that the diamond is correct.  Most diamonds are laser engraved with the serial number on the outer edge of the diamond.  This serial number also doubles as the certificate number, so it’s easy to look up the diamond’s characteristics online and be assured that your diamond is the correct one.  Our Diamonds are certified for your assurance and trust.

How Long Does It Take

We can design and produce an Engagement Ring or Fine Jewellery item in less than a week – from start to finish. We are always busy with client work so our production time is 2-3 weeks as standard.  If you have a special date and require a faster completion date, just let us know, and we’ll reach your time frame.

What is the Cost $$

The price is determined by the materials used and labour to complete. A classic Engagement Ring will use about 5 grams of Gold or Platinum and cost $1500 + gemstone.  You can select natural diamonds, lab-grown diamonds and coloured gemstones on our website to complete the price.  We can work to most budgets, so Contact Us, and we’ll custom design the ring to suit your price point.